Partners in Performance Excellence

Events and Training

Partners in Performance Excellence hosts a variety of workshops, training and events throughout the year.  Whether you are looking to learn more to improve your own business, become an examiner, write a successful award application, or schedule a customized combination of training that is right for you -- you have come to the right place.  Learn with PiPEx and catalyze your improvement!



Baldrige-based Examiner Training Workshop

Upcoming - Spring 2018

Your Instructor


Kay Kendall, BaldrigeCoach, will be facilitating Partners in Performance Excellence (PiPEx) Examiner training this year. Kay is a nationally acknowledged expert in the Baldrige Criteria and well-regarded for her skill in examiner training.  She has more than 20 years of experience leading large-scale change initiatives across diverse industries, including aerospace, semiconductor automation equipment, computers and storage devices, and pharmaceuticals.  She completed a five-year assignment as a Lean Six Sigma Master Black Belt. She also has extensive experience using Balanced Scorecards, Hoshin Kanri, and benchmarking to deliver results. (read more)


Course Description


Our Baldrige-based Examiner Experience for the Partners in Performance Excellence Award is our signature program. This program provides professionals an efficient way to gain a comprehensive understanding of how the Baldrige Criteria for Performance Excellence is applied to organizations in the categories of Leadership; Strategy; Customers; Measurement, Analysis, and Knowledge Management; Workforce; Operations; and Results. Our two-day workshop is the beginning of your experience, which will also qualify you to be selected from our pool of trained state examiners to perform a full Baldrige-based assessment of an applicant to our Award Program.  Your time commitment should you qualify and be selected for the complete cycle, including participating on a Site Visit will be 150 hours spread over four months, August through November. 


There is minimal required pre-work (8 hours maximum) for attendees to become intimately familiar with one small element of the case study application as this will be the focal point for your work throughout the two days. Find out more...



The workshop in brief


  • Help you understand the key requirements of the seven Baldrige Categories and 17 Items
  • Evaluate and score responses for process and results
  • Focus on understanding and reducing scoring variability
  • Pool our knowledge in teambuilding exercises, learning from each other in the process
  • Learn how to evaluate an organization's Award application, appropriately applying the Criteria taking into account the organization's size, industry, and other factors
  • Understand and apply the consensus scoring process
  • Add value to the applicant with Feedback Reports  Find out more...


Kickoff Webinar

Date and Times


April 12, 2018



Navigator Software Webinar

Date and Times 


April 13, 2018



Two-Day Examiner Training

Dates, Times, Location


April 26, 2018


April 27, 2018


Location: TBD, Boston area



Sign up by March 30, 2018











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